Privacy Policy

Last Updated: September 13, 2024

Overview

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from vivivala.com (the "Website").

Personal Information We Collect

Device Information

When you visit the Website, we automatically collect certain information about your device, including:

  • Your browser type, IP address, time zone, and installed cookies.
  • Pages or products you view, websites or search terms that referred you, and how you interact with the Website.

We collect this device information using the following technologies:

  • Cookies: Data files placed on your device. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
  • Log Files: Tracks actions on the Website, collecting data such as IP address, browser type, ISP, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files that monitor browsing behavior.

Order Information

When you make or attempt to make a purchase, we collect:

  • Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Personal Information includes both Device Information and Order Information as defined above.

How We Use Your Personal Information

We use the collected information to:

  • Fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations.
  • Communicate with you.
  • Screen orders for fraud or risk.
  • Offer information or advertising based on your preferences.

We use Device Information to:

  • Identify potential risks or fraud.
  • Optimize our Website (e.g., analyze customer behavior or measure marketing success).

Sharing Your Personal Information

We share your personal information with third parties to help provide our services:

We may also share your information:

  • To comply with legal obligations or respond to lawful requests (e.g., subpoenas or search warrants).
  • To protect our rights.

SMS/Text Messaging

By submitting your mobile number and opting in, you agree to receive marketing text messages from vivivala.com. Messages may include promotions, updates, and reminders.

  • Consent is not a condition for purchase.
  • Standard message/data rates apply.
  • Frequency varies.
  • Opt-out at any time by replying STOP or using the provided unsubscribe link.

Behavioral Advertising

We use your personal information to provide targeted advertising. Learn more about how targeted advertising works at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Or, visit the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.

Do Not Track

We do not alter our data collection practices in response to "Do Not Track" browser signals.

Your Rights

For European Residents

You have the right to:

  • Access, update, or delete personal information we hold about you.
  • Request that we process your data only to fulfill agreements or pursue legitimate business interests.

Your information may be transferred outside Europe, including to Canada and the USA.

For Data Retention

We retain order information until you request its deletion by contacting us.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

For questions about this Privacy Policy or to exercise your rights, email us at info@vivivala.com or write to us at:

Mahazli LTD
Company Number: 15775066
30 Stamford Street
London
England
SE1 9LQ